1. Discuss your needs. Create a general site map, break down time involved, and make suggestions. Define budgets and costs. 2. Develop architecture and navigation. Present concepts to the client. Make adjustments to the selected concept. 3. Design the general look and feel of the web site. Present the design to the client for comments. Once the general design is approved, create and upload 1 - 2 pages on the internet. 4. Create the remainder of the site. Test the completed web site for layout, usability, and functionality. Upload the completed web site on the Internet and present to the client. 5. Go live using client's own domain name. Follow up to assess productivity of the web site, for new opportunities, and for any additional help or questions the customer might have.